More than 90% of the middle managers in global operating companies think it is essentiel or important to take advantage of the cultural diversity, but less than 30% of them feel equipped to take on that responsibility.
If these managers were better trained and the company had a high level of cultural intelligence the profit would increase significantly. 40% of the managers asked believed that they could increase the profit with 10 – 20%, while 29% believed that they could increase their company’s profit with more than 20% if they were better trained in taking advantage of the cultural diversity.
These are some of the results we have documented in a whitepaper we have released in august 2010 based on questionnaires and interviews with more than 1200 middle managers in global operating companies