The millennials are between 20 and 35 years old and they haven’t lived a life without the internet. They are probably the most progressive, idealistic and tolerant generation the world has seen. Who are they and how are they going to change the world?

millennialsThe reason why I am writing this article is that I and the Gugin Research Team believe we are going to see a major cultural change on a global scale that will affect everything from policymaking, the role of the national state to marketing strategies, motivation factors and family patterns.

Most of the cross-cultural research and most consultants in this field use national identities to classify people. If you know Gugin you also know that we have argued against this approach for the past 13 years because all empirical research shows that national identities are becoming less and less important. Recently the Gallup institute published a fairly comprehensive study about the millennial’s in the USA.

Millennials have a global mindset, so, therefore, I will assume that the millennial’s in the USA are not much different from millennial’s in other countries.

Gallup found that 55% of the millennial’s in the USA are willing to leave the country while that is only 33% of the population in general. When Gallup asked about patriotism 64% of the middle-aged and elder Americans were very proud of being Americans while only 43% of the millennials were proud of their country. They were not necessarily “not proud” but the concept of patriotism didn’t mean a lot to them.

There are 80 million millennials in the USA and despite that, they are treated as a group they are very individualistic and diversified. They have been divided into 6 subgroups shown in the table below

Millenial subgroups - Gugin

Millenium segmentation  – Source: BCG and Barkley US

Cultural Changes ahead

This new millennial generation will provoke a number of cultural changes. They have different expectations to their employers (if they choose to have one), different expectations to personal life and they will refuse to submit to the old cultural stereotypes that have dominated the world until now. And personally, I believe that this new generation of well-travelled, curious and open-minded people will make this world a better place.

When Samuel P. Huntington wrote “The Clash of Civilizations” he argued that most of the cultural clashes would happen along the fault lines of the 7 civilizations identified. A lot of researchers has argued that his definitions and clusters made no sense at all – an argument I support. Nevertheless, his stereotype of the world has fueled the strong cultural division between the Arab and the Western World especially after former president George Bush invented the term “The Axis of Terror”.

When this new millennial generation gets its foot on the ground in terms of political influence I suspect this kind of division will disappear. These people have studied and travelled around the world, met people from many different cultures and have established personal and business relationship across all the borders and cultural/social boundaries.

How to leverage Cultural Diversity then?

What do we do when we can’t put people into groups? Some will continue to put people into the old, obsolete national clusters with the argument that it is the best we have, which in my opinion is totally wrong, while others will try to look for new patterns that go beyond the knowledge we have today. In Gugin we are in favour of that approach, which is why we are conducting a fair amount of research in this field e.g. about how to lead, motivate and assess virtual team performance.

In terms of leveraging the cultural diversity in groups of highly individual people, who don’t submit to the established norms of the society there is only one way forward as we see it. Develop organisational models that can contain that diversity and make every individual feel appreciated, valued and motivated.

Get a speech or Workshop on how to welcome the next generation

Book Dr Finn Majlergaard for a speech or workshop on how you can prepare your company culture for a new generation. Unlike previous generations, they are more individualistic, see more opportunities and they move on if they see a better opportunity.

If you want to become the most attractive employer you need to have the right corporate culture. Dr Finn Majlergaard is your expert in that field.

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